{"id":2000,"date":"2020-05-20T10:47:56","date_gmt":"2020-05-20T10:47:56","guid":{"rendered":"http:\/\/www.inspirehealth.nz\/?page_id=2000"},"modified":"2024-04-02T03:08:30","modified_gmt":"2024-04-02T03:08:30","slug":"patient-information","status":"publish","type":"page","link":"https:\/\/www.inspirehealth.nz\/patient-information\/","title":{"rendered":"PATIENT INFORMATION"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]OPENING HOURS:<\/strong><\/span><\/p>\n

Monday \u2013 Friday: 8.30am \u2013 5.00pm<\/strong>
\nSaturday and Sunday \u2013 Closed<\/strong><\/p>\n

Public Holidays – CLOSED<\/strong><\/p>\n

When we are closed our phones are answered by a registered nurse who can assess your needs. The nurse will offer advice or immediate assistance if required but cannot take messages or make appointments.<\/p>\n

\n
PRACTICE PLUS – New After Hours Service<\/span><\/strong><\/p>\n
$\"\"$ <\/a><\/p>\n
Click here<\/a> to book same day virtual after-hours GP appointment.<\/p>\n
We are pleased to offer another option for after hours GP appointments. We have partnered up with Practice Plus, who are able to provide virtual, after hours GP consultation.<\/p>\n
Weekdays 5pm – 10pm<\/strong>
\nWeekends 8am – 8pm<\/strong><\/p>\n
<\/p>\n<\/div>\n
24 After Hours Surgery:<\/strong><\/p>\n
Address: 401 Madras Street
\nPhone: 03 365 7777
\nwww.24hoursurgery.co.nz<\/p>\n
\n
<\/iframe><\/div>\n<style>.mapouter{position:relative;text-align:right;height:280px;width:550px;}.gmap_canvas {overflow:hidden;background:none!important;height:280px;width:550px;}<\/style>\n<\/div>\n <\/p>\nFEES:<\/strong><\/span><\/p>\n<a href=\"http:\/\/www.inspirehealth.nz\/wp-content\/uploads\/2024\/03\/fees2024-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2888 size-full\" src=\"http:\/\/www.inspirehealth.nz\/wp-content\/uploads\/2024\/03\/fees2024-1.png\" alt=\"\" width=\"565\" height=\"745\" srcset=\"https:\/\/www.inspirehealth.nz\/wp-content\/uploads\/2024\/03\/fees2024-1.png 565w, https:\/\/www.inspirehealth.nz\/wp-content\/uploads\/2024\/03\/fees2024-1-228x300.png 228w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/a><\/p>\nAppointments:<\/strong><\/span> \nStandard appointments are 15 minutes. It is not always possible to deal with multiple problems in that time. If you think you will need more than 15 minutes, please book a longer appointment (this may incur an extra fee). For routine and non-urgent appointments, we recommend booking online a week or two in advance to ensure a time and date that suits you with your regular GP. If you need urgent care on the day and are not able to find a time that suits you, please call us on (03) 3725190.<\/p>\nPOLICIES<\/strong><\/span><\/p>\nMissed Appointments:<\/strong><\/span> \nIn the event of missed appointments, or cancellation within 2 hours of the appointment time, a non-attendance fee may be charged to your account.\u00a0We understand sometimes due to unforeseen circumstances you may run late or must cancel your appointment. We kindly ask that you give us a call to let us know as soon as possible.<\/p>\nTest results:<\/strong><\/span> \nWe will contact patients regarding significant or clinically abnormal results. We do not routinely contact patients with normal results, but are happy for you to phone our nursing team to confirm your results.<\/p>\nRepeat prescriptions:<\/span><\/strong> \nIf the doctor has agreed to repeat prescriptions without the need for a consultation, please allow two working days to process your request. \u00a0Repeat prescriptions are only available for stable medical conditions which have had medication previously prescribed by one of our doctors. Unless previously agreed, you must have been seen for this condition in the past 6 months. Faxed and urgent same-day prescriptions incur an additional fee. In order to provide the best standard of care, the doctor may decline a request for a repeat prescription without a review consultation.<\/p>\nPlease note – No drugs of addiction\/dependence will be prescribed. This is for your safety and ours.<\/p>\nPayment can be made to our bank account: 01-0797-0951064-000 \nUse date of birth as reference<\/p>\nPayment:<\/strong><\/span> \nPayment is required at the time of consultation. Please discuss with us if you are having financial difficulties as we may be able to help.<\/p>\nFeedback:<\/strong><\/span> \nWe welcome and rely on patient feedback so we can improve our service. If you want to give feedback about any aspect of our clinical services you can do so by emailing us at \u2013 feedback@inspirehealth.co.nz<\/p>\nPLEASE TREAT OUR STAFF WITH RESPECT<\/strong><\/span> \nWe pride ourselves on providing friendly, caring and supportive professional health services and ask that you are also respectful to our staff in return.<\/p>\n <\/p>\nPlease note that this practice is contributing to, and accessing healthcare information from HealthOne – \u00a0<\/em><\/p>\n\u00a0<\/em>What is HealthOne?<\/em><\/strong><\/p>\n\u00a0<\/em>HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare<\/u>, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.\u00a0 Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.\u00a0 Privacy auditing is used to check that only those directly involved in your care<\/u> are accessing your information.\u00a0 To find out more about HealthOne please visit <\/em><a href=\"https:\/\/healthone.org.nz\/\">https:\/\/healthone.org.nz\/<\/em><\/a>.\u00a0 Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing <\/em><a href=\"mailto:HealthOne.privacy@pegasus.health.nz\">HealthOne.privacy@pegasus.health.nz<\/em><\/a>\u201d<\/p>\n <\/p>\n<a href=\"https:\/\/www.inspirehealth.nz\/privacy\/\">You can view our privacy policy here.<\/strong><\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_column_text]OPENING HOURS: Monday \u2013 Friday: 8.30am \u2013 5.00pm Saturday and Sunday \u2013 Closed Public Holidays – CLOSED When we are closed our phones are answered by a registered nurse who can assess your needs. The nurse will offer advice or … <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pgc_meta":"","footnotes":""},"pgc_meta":"","_links":{"self":[{"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/pages\/2000"}],"collection":[{"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/comments?post=2000"}],"version-history":[{"count":34,"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/pages\/2000\/revisions"}],"predecessor-version":[{"id":2893,"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/pages\/2000\/revisions\/2893"}],"wp:attachment":[{"href":"https:\/\/www.inspirehealth.nz\/wp-json\/wp\/v2\/media?parent=2000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}