inspireh – Inspire Health Medical Practice

Processes for Inspire Health at Alert Level 1

inspireh — Thu, 11 Jun 2020 05:39:21 +0000

We have now enabled our online appointment booking.

DO NOT use this if you have ANY flu-like symptoms (fever, sore throat, coughing, shortness of breath, muscle ache and fatigue, loss of sense of taste or smell). Please phone our friendly staff to let them know and they will book an appointment for you.

We are continuing to provide phone/video consultations so please let our staff know if you prefer this option. Our staff will go through a series of questions with you if you need a face-to-face consultation.

There are limited seating in our waiting area; this is to ensure we minimise the number of people waiting in here at any one time. To help us with this, please try and limit the number of people you come in with (e.g. patient only, plus one support person if needed). If for some reason our waiting area is full, our staff may ask you to wait in your car and call you in when the doctor/nurse is ready to see you, or when there are seats available in the waiting area. Thank you for your understanding.

We will continue to do our best to provide care for our patients but at the same time ensuring we create a safe environment for everyone.

We thank you for your cooperation and understanding.

Preferred method of payment: Online or EFTPOS/credit card payment.
Account number: 01-0797-0951064-000.

Reminder: If you have any Covid-19 concerns and develop any symptoms e.g. fever, sore throat, coughing, shortness of breath, muscle ache and fatigue, loss of sense of taste or smell, DO NOT come to the medical centre. Please call us first and our staff will organise a phone consultation. Thank you.

Processes in view of the COVID-19 situation:

inspireh — Fri, 01 May 2020 05:22:24 +0000

We are only booking phone consultations. If a face to face is required this will be decided with the doctor at the time the doctor phones you – this will be a call from an ID blocked number

All patients attending the Medical Centre are asked to wait in their car or outside the clinic if you have arrived by different means.

The doctor or nurse will call you when they are ready to see you and meet you at the entrance of the building.

PRESCRIPTIONS ARE ONLY AVAILABLE BY FAX (Pickup only if prior arrangements made with us)
Prescriptions are only able to be given when due
Online or EFTPOS payment ONLY
Account number: 01-0797-0951064-000. Thank you for paying your account by direct credit please use your Date of Birth as reference.

COVID-19 (novel coronavirus)

inspireh — Thu, 05 Mar 2020 05:16:24 +0000

If you have been overseas and start developing flu-like symptoms, or if you suspect that you have been exposed to COVID-19 it is important that you DO NOT COME INTO THE PRACTICE. Please call the the dedicated COVID-19 Healthline number first. 0800 358 5453

With regards to booking appointment, the team at Inspire Health Medical Practice respectfully request that you do not use our online booking system, if…
– You have been overseas in the last 14 days, OR
– You have been in close contact with a person who has been overseas in the last 14 days, OR
– You have flu-like symptoms (fever, coughing, sore throat, tiredness)
Instead, please call us to book your appointment and let us know the above.

Please go to the Ministry of Health NZ website for all the up-to-date information and guideline – https://www.health.govt.nz/

Novel Coronavirus Update

inspireh — Tue, 11 Feb 2020 04:57:45 +0000

In January 2020, Chinese authorities confirmed a new type of coronavirus, known as 2019-nCoV. The Ministry of Health is monitoring the situation closely and following guidance from the World Health Organization.

Please go to the Ministry of Health NZ website for all the up-to-date information and guideline – https://www.health.govt.nz/

There is a dedicated 0800 number for health advice and information. The number is 0800 358 5453 – it is free and available 24 hours a day, 7 days a week. Or for international SIMs +64 9 358 5453. People calling that line will be able to talk with a member of the National Telehealth Service. They have access to interpreters.

Please call the dedicated number for any coronavirus health advice and information and any questions you have about coronavirus, self-isolation etc

Reminder: please self-isolate for 14 days, as advised by Ministry of Health, if you have just returned from China.

Tips to avoid spreading the virus

inspireh — Thu, 30 Jan 2020 01:53:39 +0000

Here are some tips to avoid spreading virus:
– Wash your hands often with soap and water on alcohol-based sanitiser
– Avoid touching your nose, eyes and mouth unnecessarily (they are gateways for colds and viruses to enter the body)
– Don’t cough or sneeze onto your hands. If you have one handy, sneeze/cough into a tissue and get rid of it right after!
– Avoid close contact with anyone with cold or flu-like symptoms

CORONAVIRUS

inspireh — Wed, 29 Jan 2020 04:55:47 +0000

Travellers who become sick within 14 days of their arrival are encouraged to seek medical advice. If you think you may have been exposed to CORONAVIRUS, phone: 3725190 and ask to speak to a nurse. A nurse will then give you instructions on how to proceed. Please DO NOT come to the clinic unless instructed.

It is important to mention any recent travel to China and/or any known contact with someone with severe acute respiratory illness who has been in China.

What are the symptoms? Symptoms are similar to a range of other illnesses such as influenza and do not necessarily mean that you have Coronavirus.

Symptoms include:
Fever, coughing and difficulty breathing.
Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention.
Phone: 3725190 and ask to speak to a nurse. A nurse will then give you instructions on how to proceed.

WHO advises people follow the basic principles to reduce the general risk of acute respiratory infection. These are:
– avoid close contact with people suffering acute respiratory infections
– wash hands frequently, especially after contact with ill people or their environment
– avoid close contact with sick farm animals or wild animals
– people with symptoms of acute respiratory infection should practice cough etiquette:maintain distance, cover coughs and sneezes with disposable tissues or clothing, wash hands.

Christmas/New Year closing period

inspireh — Sun, 24 Nov 2019 21:07:57 +0000

Important Notice
重要通知

Inspire Health Medical Practice will be CLOSED over the Christmas and New Year period.

Monday 23rd December………… OPEN (8.30am – 5pm)
Tuesday 24th December………….. OPEN (8.30am – 3pm)
Wednesday 25th December……… CLOSED (Christmas Day)
Thursday 26th December………… CLOSED (Boxing Day)
Friday 27th December……………… CLOSED
Saturday 28th December…………. CLOSED
Sunday 29th December……………. CLOSED

Monday 30th December…………… CLOSED
Tuesday 31st December…………… CLOSED
Wednesday 1st January…………… CLOSED (New Year’s Day)
Thursday 2nd January……………… CLOSED (2nd Jan)
Friday 3rd January…………………… CLOSED
Saturday 4th January………………. CLOSED
Sunday 5th January………………… CLOSED

RE-OPEN Monday 6th January 2020

If you need urgent medical care during that period,
the 24 Hour Surgery is there for you 24/7.
They are located at 401 Madras Street.

Thank you for your understanding.

NOTICE OF FEE INCREASE

inspireh — Fri, 22 Nov 2019 05:07:50 +0000

Please note that the standard consultation fee will increase effective 1st December 2019.

An updated fee schedule will be available at the medical practice and on our website from 1st December 2019.

Online Appointment

inspireh — Mon, 15 Apr 2019 04:59:37 +0000

Book appointments for yourself and your loved ones anytime.

-Registered patients can book online up to 1 month in advance.
-Please use the same name we have on file.
-Follow the link to sign up and book. You can view, cancel, & make bookings for under 16’s too.
-You can cancel up to 3 hours before the appointment. Cancellation within 3 hours, please call us.
-If you are having difficulties please call 03-3725190

APPOINTMENTS: Standard appointments are 15 minutes. It is not always possible to deal with multiple problems in that time. If you think you will need more than 15 minutes, please book a longer appointment (this may incur an extra fee).

For routine and non-urgent appointments, we recommend booking online a week or two in advance to ensure a time and date that suits you with your regular GP.

We understand sometimes due to unforeseen circumstances you may be running late or have to cancel your appointment. We kindly ask that you give us a call to let us know as soon as possible.

If you need urgent care on the day and are not able to find a time that suits you, please call us on (03) 3725190