For After Hours Virtual Consultations:

PRACTICE PLUS – New After Hours Service

Click here to book same day virtual after-hours GP appointment.

We are pleased to offer another option for after hours GP appointments. We have partnered up with Practice Plus, who are able to provide virtual, after hours GP consultation.

Weekdays 5pm – 10pm

Weekends 8am – 8pm

With Practice Plus you are only a few clicks away from a same day after-hours virtual GP consultation that suits you and your whanau.

Whether it is medical advice, prescribing treatments and prescriptions, or medical certificates, Practice Plus provides you with a quick and easy solution. All you need is: internet connection and an internet connected device such as a smart phone, computer or tablet with video capability and speakers. Then simply tap on your allocated link sent via email or test to start your appointment.

Before your appointment you will be required to enter in some basic information and your pre-payment details (credit or debit card). You will not be charged until your appointment is complete and your receipt will be sent to your email.

You can either choose to wait in queue for the first available appointment or book a scheduled appointment that suits you. If you have scheduled an appointment, Practice Plus will send you a confirmation of your appointment time via text and email; as well as a reminder 15 minutes before your appointment.

To start the consult, simply tap on the link on the device of your choice. We recommend you click on this link 5 minutes beforehand, ready for the GP to see you. You will wait in a virtual meeting room, you can test your camera and sound while you wait. If you need a prescription, it will be emailed to your preferred pharmacy. Your patient notes from the appointment will be shared with your regular GP for continuity of care. Please let the GP know if you do not want your notes to be shared.

Tips for the virtual consultation. 

  1. Have your current medications handy and have a pen and paper to write down what you want to discuss, and any follow up actions.
  2. Choose somewhere private where you can talk freely and safely. If others are present, let the GP know, you can use the chat function if needed.
  3. Hands-free devices offer a better call experience. If you are using a smartphone or tablet, find a way to prop it so you can move around freely.
  4. Check you are clear about instructions during the appointment for medication, work certificates, self-care advice at home, and warning signs you need to seek further care.

Cost for a consultation:

Adults (14+): Without CSC $65 | With CSC 19.50

Child (13 and under): Without CSC $55 | With CSC $19.50

You can visit the website for more information – https://practiceplus.nz/ and Frequently Asked Questions (FAQ) – https://practiceplus.nz/faqs/

If you need to be seen face-to-face, or would prefer to still be seen at the 24 Hour Surgery, that option is still available.

For Acute Care or Face-to-Face appointments:

24 HOUR SURGERY

From Thursday 21 September, the 24 Hour Surgery will temporarily close to patients from 10pm to 8am due to staff shortages and will be returning to a 24 hour service as soon as they are able to safely do so.

They are located at 401 Madras Street. You can enter the carpark from Madras Street; turn left just before the lights on Bealey Avenue. They have a drop off area at the front entrance for patients who may require this.

Click on the map below to view a larger version.

Pegasus 24 Hour Surgery is an Urgent Care clinic which is open 24/7. Click here to see their fees.